Crizzy Time Privacy Policy

This Privacy Policy applies to the Crizzy Time website (crizzytime.com), mobile app, and all other digital platforms. By creating an account, logging in, making a deposit, or participating in any game on Crizzy Time, you are considered to have automatically accepted this Privacy Policy.

As a responsible gaming platform, Crizzy Time treats your personal privacy with the utmost respect. Our data protection practices are built to international standards and reviewed on a regular basis.

• This policy is governed in accordance with applicable laws of Bangladesh.
• This policy also applies when you simply visit the Crizzy Time website.
• If any part of the policy is unclear, please contact our support team.
• This Policy Terms & Conditions' considered part of.

Crizzy Time collects only the information genuinely needed to provide its services. Collecting unnecessary or excessive data goes against our policy. The table below clearly shows what type of information is collected and for what purpose.

Crizzy Time collects user information through various means, always with full transparency — you will never find yourself sharing data without being aware of it.

• Directly Provided Information: Information you provide directly through the registration form, KYC upload, or support chat.
• Automatically Collected Information: While you use Crizzy Time, the system automatically collects your IP address, device model, and session logs.
• Cookies & Tracking: Cookies are used to improve website performance and enhance the user experience.
• From Payment Provider: When transactions are made via bKash, Nagad, or Rocket, the relevant transaction details are received.
• Referral Source: The link or channel through which you arrived at Crizzy Time may be recorded.

Crizzy Time collects your information only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized activities. Each use case is clearly outlined below.

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: To process incoming deposits and outgoing withdrawals.
• Customer Support: To address your questions, complaints, or issues.
• Fraud Prevention: To detect and prevent suspicious activity.
• Promotions & Offers: To send you relevant bonuses and offers (you may opt out at any time).
• Responsible Gaming: To monitor your gaming behavior and offer support when needed.
• Legal Obligation: To provide information when required by authorities or for legal purposes.
• Service Development: To improve platform functionality and enhance the user experience.

Crizzy Time never sells your personal information to third parties for commercial purposes. However, there are certain situations where sharing data is required — these are clearly explained below.

• Payment Provider: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• KYC Partner: NID or passport details may be verified through approved third-party identity verification providers.
• Legal Authority: Data disclosure is mandatory upon a valid order from a court or government authority.
• Anti-Money Laundering: Suspicious transactions may be required to be reported under AML regulations.
• Technology Provider: Encrypted data is stored with partners handling cloud storage or server infrastructure.

Crizzy Time uses cookies primarily to enhance your browsing experience and to understand platform performance. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytical Cookies: To track how often pages are visited — does not identify individuals.
• Disabling Cookies: You can manage cookies through your browser settings, though doing so may limit certain features.

Crizzy Time does not store your information indefinitely. Each type of data has a defined retention period, after which it is securely deleted.

As a Crizzy Time user, you have specific rights over your own data. To exercise these rights, contact our support team — we will respond within 72 hours.

Crizzy Time uses industry-standard technology and processes to protect your data. Our security framework is built in multiple layers — so if one layer is compromised, the others remain active.

• SSL/TLS Encryption: All data transmitted between your browser and Crizzy Time's servers is encrypted.
• Two-Factor Authentication (2FA): OTP verification is required for login and withdrawals.
• Firewall Protection: Advanced firewalls and intrusion detection systems are always active.
• Regular Audits: Third-party security experts conduct regular system audits.
• Encrypted Storage: All stored data is kept in an encrypted state at all times.
• Restricted Access: Only authorized personnel may access data on a need-to-know basis.

Crizzy Time is an adults-only platform. Anyone under the age of 18 is not permitted to use this service. This policy is strictly enforced.

• Age is verified at registration and reconfirmed during KYC.
• Crizzy Time does not knowingly collect or store data from anyone under the age of 18.
• If an underage user is identified, the account is immediately closed and all associated data is deleted.
• If a parent identifies an account registered under their child's name, contact support immediately.

Crizzy Time may update this Privacy Policy when necessary. Revisions may occur due to legal changes, new service launches, or security improvements.

• You will be notified in advance of significant changes via your registered mobile number or app notification.
• The date of the latest update will always be displayed at the top of the page.
• Continued use of crizzy time after any changes constitutes acceptance of the updated policy.
• You have the right to close your account if you object to any changes.

The Crizzy Time support team is always available to handle any questions, complaints, or requests regarding the Privacy Policy. We provide full assistance in Bengali.